Privacy Policy

Note to read the Privacy Policy

The privacy policy provides you with a comprehensive presentation on how we handle and process your personal data (including: collecting, storing, processing, sharing and protecting your data). We remind you that before you use our services, it is your obligation, in accordance with our Terms of Use, to read, understand and agree to our privacy policy in addition to our Terms of Use.

We value your privacy very much and strive to make the privacy policy as understandable as possible. However, we cannot rule out the possibility that you may not be able to understand the Privacy Policy in part. If so, please contact us before expressing your consent to our Privacy Policy and we will be happy to answer any questions you may have.

Responsibility for Data Protection

Responsibility for data protection lies with AMD Accountants Steuerberatungsgesellschaft mbH(referred to in the following as we). We act with regard to data protection according to the General Data Protection Regulation of the EU.

Purpose of Data Processing

We offer express services with the added value service. When offering our services, it is likely that we will perform data processing to fulfil the contract with you or to fulfil our legal obligations. It may also happen that we carry out data processing in order to improve our services in the case that your consent is given to us otherwise data processing with this purpose will not be carried out.

Basic Principles of Data Processing

We carry out data processing only when we:

4.1. have contracted with you and the data processing is partly or fully necessary for us to fulfil the obligations arising from the contract with you;

4.2. are required by law to perform data processing in whole or in part;

4.3. obtain consent from you that we recognize and which authorizes or obliges us to perform data processing in whole or in part.

Special Terms for Privacy Policy of our Website

When you visit our website, your data will be recorded during the ongoing connection for communication between your internet browser and our web server:

Date and time of request

Name of requested file

Page from which file was requested

Access status (file transfer, file not found, etc)

Web browser and operating system

Full IP address of requesting computer

Transferred amount of data

For technical and security reasons, we temporarily store data. An identification of one individual person is not possible using this data.

Collection of Additional Data

If you do not use the contact form on our website, there will be no further data collection. If you use the contact form on our website or contact us by e-mail, we will collect, process and use the personal information you provide in your request for the purpose of processing your request.

Web Tracking Method (Range Measurement)

When you visit our website, we do not use any analysis programs or other techniques for evaluating user behaviour on our website.

Active Components

The use of active components such as Java applets or Active X controls is not available for our website. JavaScript will be used to provide the search function and the possibility of encrypted contact.

Security of Data Transfer

We realize transport encryption with HTTPS with Perfect Forward Secrecy and the current encryption protocol TLS 1.2. The transmission of data you send us using the contact form on our website is also encrypted in terms of content and the decryption of this data can only be carried out by us.

Data collected by Us

Data we collect from you is divided into the following categories:

6.1. Data that you submit to us.

In order to receive our services, for example the express service, a private or company Account  can be created and used, providing you with fast and transparent express procedures. When creating a Customer Account, we ask you to provide personal information, including e-mail address, telephone number, full name, passport number, date of birth, and a photo of the first page of your passport. Some of this data is not needed for creating a account.

Device Information and Log Information

When you use our services via WeChat or our mobile application, we automatically collect the device information and log information, including information about your IP address, information about the hardware and software you use, device event data, unique device identification, crash data, your user behaviour (namely, how you use our services), access data and times, cookie data, and the web pages you accessed or interacted with. Such information is needed to secure the full functionality of our services.

Local Storage

If you use our services via our mobile application, we will need information about your local storage, such as information about the remaining local storage to secure that the mobile application can be successfully installed or to notify you if local storage is insufficient.

Location Information

When using our services, such as searching for retailers or navigating to retailers, we automatically collect your location information. If you disagree with this, you can turn off the feature when setting up your mobile device and we cannot offer you the related features in this case.

Storage of collected Data

We store collected data on a server provided by an external service provider which is located in the territory of the EU and offers high-level security. The service provider has no right to access the stored data.

Use of collected Data

We use the collected data to achieve the purposes outlined in section 3 above.

Transfer of collected Data

We will only pass on your data in the following cases:

9.1. We will pass on collected data if you give us your consent. In this case we will carry out the transfer under instructions of your consent;

9.2. We will pass on the collected data in a reasonable scope to courts, law enforcement agencies and other government agencies or authorized third parties if the disclosure is required from an objective point of view for the following purposes:

to fulfil the legal obligations;

in response to the claims made against us.

9.3. We will pass on the collected data to external service providers to a reasonable extent or grant access rights to the collected data to external service providers if the disclosure is required to provide our services and only if a contract processing agreement between us and the external service provider is completed and the external service provider is familiar with the fact that the data transmitted by us must fulfil the statutory data protection obligations. These service providers have limited access to your data to perform their tasks on our behalf and are under contractual obligations to protect them and use them only for the exact purposes for which they were shared and in accordance with this Privacy Policy. We engage external service providers to support us in the following areas:

verification or authentication of your identification documents;

comparison of data with public databases;

assistance with background or police checks, fraud prevention and risk assessments;

product development, maintenance and troubleshooting;

providing our services through third-party platforms and software tools (for example through integration with our technical interfaces, conventionally referred to as APIs);

providing customer service and consulting, such as external call center service providers who offer telephone assistance to you;

providing technical support and methods on making settlement of redeemed purchase coupons, such as external technical development service providers to develop relevant technical functions;

providing payment services, such as external payment service providers to help us transfer your VAT refund to the UnionPay card account, WeChat-Pay account or SEPA bank account specified by you.

10. Your Rights

You may e-mail your request to us to exercise the rights described in this section. Please note that we may ask you to confirm your identity for processing your request. The method described in subsections in the section on exercising your rights remains unaffected.

10.1 Access to your personal data

You can log in to your customer account and access your personal data.

10.2 Update and correction of your personal data

You have the right to update or correct your personal data. After you have logged in to your Customer Account, you can update and correct your personal data. In some cases, the update or the correction will take effect after our confirmation. Please be aware that it is your responsibility to keep your personal data up to date.

10.3 Export of your personal data

You have the right to export the personal data stored by us. In order to export personal data stored by us, you can contact us by e-mail or post. In this case, we will contact you to request a personal identification. Within 30 days of receiving your e-mail or letter and your personal identification, we will provide you with the requested data and confirm your inquiry in written form.

10.4 Deletion of your personal data

You have the right to delete the personal data stored by us. You can delete your personal data by deleting your customer account, except for the data which is legally or contractually required to be stored for a certain period of time (e.g. legally required personal data for VAT refund).

10.5. Revocation of consent and restriction of processing

In cases that you have given us your consent to the processing of your personal data, you always have the right to revoke your consent at any time with the effect for the future. In these cases, you can send an e-mail to us.

You also have the right to restrict our use of your personal information if: (i) the validity of your personal information is disputed; (ii) the processing is unlawful; (iii) the personal data is no longer necessary for our processing and you need the personal data for the establishment, exercise or defence of legal claims; or (iv) you object to our processing and it is not yet determined if the legitimate interests of us outweigh your own.

11. Data Security

We strive to protect your personal information from unauthorized access, unauthorized alteration, disclosure or destruction. We use the following measures to do this:

we encrypt the necessary data transaction paths of our services using SSL;

we always carry out the exporting and deleting of your personal data requested by you only after a successful verification of your personal identity;

we restrict access to personal information only to employees and contractors who need access to perform the tasks assigned to them, who are subject to strict confidentiality obligations and who may be disciplined or dismissed if they fail to comply with these obligations.

12. Scope of the Privacy Policy

Our privacy policy applies to all our services, including our websites This Privacy Policy does not apply to services that have separate privacy policies which are not covered by this Privacy Policy.

13. Changes

If necessary, we will change our Privacy Policy and publish the changes on this website ( In case of significant changes, we will also notify you.

Terms of Use

Please read these terms of use carefully before using  operated by AMD Accountants Steuerberatungsgesellschaft mbH.

Conditions of use

By using this website, you certify that you have read and reviewed this Agreement and that you agree to comply with its terms. If you do not want to be bound by the terms of this Agreement, you are advised to leave the website accordingly. AMD Accountants Steuerberatungsgesellschaft mbH only grants use and access of this website, its products, and its services to those who have accepted its terms.

Privacy policy

Before you continue using our website, we advise you to read our privacy policy from the other section of this website regarding our user data collection. It will help you better understand our practices.

Age restriction

You must be at least 18 (eighteen) years of age before you can use this website. By using this website, you warrant that you are at least 18 years of age and you may legally adhere to this Agreement. AMD Accountants Steuerberatungsgesellschaft mbH assumes no responsibility for liabilities related to age misrepresentation.

Intellectual property

You agree that all materials, products, and services provided on this website are the property of AMD Accountants Steuerberatungsgesellschaft mbH, its affiliates, directors, officers, employees, agents, suppliers, or licensors including all copyrights, trade secrets, trademarks, patents, and other intellectual property. You also agree that you will not reproduce or redistribute the AMD Accountants Steuerberatungsgesellschaft mbH’s intellectual property in any way, including electronic, digital, or new trademark registrations.

You grant AMD Accountants Steuerberatungsgesellschaft mbH a royalty-free and non-exclusive license to display, use, copy, transmit, and broadcast the content you upload and publish. For issues regarding intellectual property claims, you should contact the company in order to come to an agreement.

User accounts

As a user of this website, you may be asked to register with us and provide private information. You are responsible for ensuring the accuracy of this information, and you are responsible for maintaining the safety and security of your identifying information. You are also responsible for all activities that occur under your account or password.

If you think there are any possible issues regarding the security of your account on the website, inform us immediately so we may address it accordingly.

We reserve all rights to terminate accounts, edit or remove content and cancel orders in their sole discretion.

Product description

Prices, descriptions or availability of Products are outlined in the respective sections of websiteand are subject to change without notice.While Products on this Websiteare presented with the greatest accuracy technically possible, representation on this Websitethrough any means (including, as the case may be, graphic material, images, colors, sounds) is for reference only and implies no warranty as to the characteristics of the purchased Product.The characteristics of the chosen Product will be outlined during the purchasing process.


Users are informed during the purchasing process and before order submission, about any fees, taxes and costs (including, if any, delivery costs) that they will be charged.Prices on this Websiteare displayed:either exclusive or inclusive of any applicable fees, taxes and costs, depending on the section the User is browsing.

Methods of payment

All payments are independently processed through third-party services. Therefore, this Websitedoes not collect any payment information such as credit card details but only receives a notification once the payment has been successfully completed.

If payment through the available methods fail or is refused by the payment service provider, the Owner shall be under no obligation to fulfil the purchase order. Any possible costs or fees resulting from the failed or refused payment shall be borne by the User.

Delivery of product

Delivery address is specified by the customer, unless otherwise agreed. When processing the transaction, the delivery address specified in the seller's order processing is decisive.If the delivery of the goods fails for reasons for which the customer is responsible, the customer shall bear the reasonable costs incurred by the seller. This does not apply with regard to the shipping costs if the customer effectively exercises his right of withdrawal. For the return costs, if the customer exercises his right of withdrawal, the provisions made in the sellers cancellation policy apply.In the case of self-collection, the seller first informs the customer by email that the goods he has ordered are ready for collection. After receiving this e-mail, the customer can collect the goods from the seller's headquarters after consultation with the seller. In this case, no shipping costs will be charged.

Applicable law

By visiting this website, you agree that the laws of the German and EU, without regard to principles of conflict laws, will govern these terms and conditions, or any dispute of any sort that might come between AMD Accountants Steuerberatungsgesellschaft mbH and you, or its business partners and associates.


Any dispute related in any way to your visit to this website or to products you purchase from us shall be arbitrated by state or federal court German and EU and you consent to exclusive jurisdiction and venue of such courts.


You agree to indemnify AMD Accountants Steuerberatungsgesellschaft mbH and its affiliates and hold AMD Accountants Steuerberatungsgesellschaft mbH harmless against legal claims and demands that may arise from your use or misuse of our services. We reserve the right to select our own legal counsel.

Limitation on liability

AMD Accountants Steuerberatungsgesellschaft mbH is not liable for any damages that may occur to you as a result of your misuse of our website.

AMD Accountants Steuerberatungsgesellschaft mbH reserves the right to edit, modify, and change this Agreement any time. We shall let our users know of these changes through electronic mail. This Agreement is an understanding between AMD Accountants Steuerberatungsgesellschaft mbH and the user, and this supersedes and replaces all prior agreements regarding the use of this website.